See my visa conditions on VEVO
As a visa holder you can use our Visa Entitlement Verification Online system (VEVO) to see your current visa details and conditions.
VEVO does not provide information on your previous visas or new applications that the Department may be assessing.
Step 1. Access VEVO
You can access VEVO online at any time.
Step 2. Get your number
To see your visa details and conditions you will need information from a travel document such as your passport or ImmiCard. You will also need one of the following:
- a transaction reference number (TRN)
- a visa grant number
- a visa evidence number
Transaction reference number (TRN)
You will have a TRN if you applied for your visa online. If you do not remember the number you can:
- look it up on your ImmiAccount under the 'online lodgement summary' screen
Visa grant number
You will find your visa grant number on your visa grant notification letter which you may have received by mail or email.
Important: The visa grant number in your grant notification may relate to a visa that is not ‘in-effect’. You will only be able to access your visa details when you use the grant number of your current visa.
If you no longer have your grant number you can request a VEVO reference number using the VEVO Request for Reference Number Form.
Visa evidence number
You may have a visa evidence number if you have a visa label attached to your passport. Not all passports have a visa label.
Step 3. Select 'Check your own visa details with VEVO'
The visa holder enquiry screen will display.
Step 4. Select the type of travel document
VEVO accepts:
- a passport
- an ImmiCard
- a convention travel document – also known as a Titre de Voyage
- a document for travel to Australia (DFTTA)
- a PLO56 evidence card
Step 5. Use your number
In the 'Reference type' field choose one of these:
- transaction reference number (TRN)
- visa grant number
- visa evidence number
- VEVO password (if you have been assigned a password)
You can then type in the number.
Step 6. Enter personal information
Enter your:
- date of birth
- your passport number or your ImmiCard number
If you use your passport in VEVO, you will need to select the country that issued your passport. If you are using a Titre de Voyage (TDV) you need to enter the ‘country’ as the ‘nationality’ shown in the TDV.
If you use your ImmiCard you will not need to select a country.
Step 7. Submit the information
Click the box to accept VEVO's terms and conditions.
